Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (850)729-3335, Opton 1 for Noceville or (850)424-4777, Option 2 for Destin.
- What are the Hospital hours?
Our hospital is open nights, weekends and holidays. We open Monday, Tuesday, Wednesday, and Thursday at 6:00pm and close at 8:00am the following morning. The Niceville location is open 24 hours from 6:00pm Thursday night until 8:00am Monday morning. The Destin location is open 24 hours from 6:00pm Friday night until 8:00am Monday morning. Discharge for hospitalized patients is between 7:00-7:30am.
- Do I need to have an appointment?
No. Since we are an emergency/urgent care facility, we do not make appointments. We see patients on a "First come/First served" basis with any patients needing immediate care being seen first.
- What forms of payment do you accept?
Cash, VISA, Mastercard, Discover, American Express, and Care Credit.
- Can I make payments?
No. Payment in full is required at the time of service. We require a deposit for all surgical procedures and/or hospitalized patients.
- At what age can I have my pet spayed or neutered?
We do not spay or neuter pets unless it is part of an emergency surgery and with the owner's permission.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery when possible. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures generally require them to be removed in 10-14 days following the surgery.
- What services do you offer?
We have a wide range of diagnostics tools including in-house laboratories for blood and urine analysis, digital radiographs, ultrasounds, and microscopic exams. We have the ability to do a wide range of surgical procedures including minor laceration repair, endoscopy, and major exploratory surgery. We also have oxygen cages, incubators and an isolation ward for pets requiring specialized care.
- What type of animals does EVC treat??
We treat several species of animals including dogs, cats, reptiles, birds, rabbits, as well as other small species. We do not treat most farm animals or marine life.
- Do you board pets?
No. All kennels are reserved for patients receiving treatment.